CUEVAS MEDIA GROUPCuevas Media Group (“we,” “us,” or “our”) is committed to protecting your privacy.
By accessing or using the App, you agree to the practices described below. If you do not agree, please do not use the App.
SECTION 01Information We Collect
1.1 Personal Data
Information you provide directly, such as:
- Name, email address, phone number, and company name.
- Authentication credentials, which are stored in hashed form.
- Billing-related information handled by our payment processor.
1.2 Usage Data
Automatically collected technical data may include IP address, browser type, device identifiers, referring URLs, pages viewed, date and time stamps, error logs, and similar diagnostics.
1.3 Cookies & Similar Technologies
We use session, preference, and security cookies to operate and improve the App. You can disable cookies through your browser, but parts of the App may not function properly without them.
1.4 Facebook & Instagram Advertising Data
When you connect a Facebook or Instagram account, we request the following Meta permissions:
| Permission | Level | Why We Request It |
|---|---|---|
| ads_management | Advanced | Create, edit, pause, or delete campaigns, ad sets, and ads you explicitly authorize. |
| ads_read | Advanced | Pull ad-performance metrics, including impressions, spend, and conversions, for dashboards and exports. |
| business_management | Advanced | List Ad Accounts, Pages, and Custom Audiences belonging to your Business Manager so you can select assets. |
| pages_show_list | Standard | Display the Pages you manage so you can choose one for boosted-post campaigns. |
We do not request or receive your friend lists, private messages, personal posts, or special-category data such as health, financial, political, religious, or biometric information.
SECTION 02How We Use Information
We process data to:
- Provide, operate, and maintain the App.
- Execute advertising actions you initiate, such as creating a campaign.
- Display real-time analytics and generate aggregate benchmarks.
- Send transactional messages, including password resets and invoices.
- Detect, prevent, and address technical issues or fraud.
- Comply with legal obligations.
Legal bases under GDPR/UK-GDPR: performance of contract, legitimate interests, consent where obtained, and compliance with law.
SECTION 03Data Retention
| Data Type | Retention Period |
|---|---|
| Meta advertising objects & insights | 24 months from the last successful token refresh or 48 hours after you disconnect your account—whichever occurs first. |
| Personal & billing data | For as long as you maintain an account and up to 7 years thereafter to meet bookkeeping and compliance duties. |
| Cookies & logs | Up to 26 months unless a shorter period is sufficient. |
SECTION 04Your Choices & Data Deletion
Delete Your Meta Data
- Disconnect in Facebook → Settings → Business Integrations to trigger our Facebook Data Deletion Callback and an automatic purge within 48 hours.
- Email [email protected] with the subject “Delete my Meta data”. We will honor verified requests within 72 hours.
You may also exercise rights of access, rectification, objection, restriction, portability, and complaint under GDPR/CCPA by contacting us.
SECTION 06International Transfers
We operate in the United States. Where we transfer data from the EEA or UK, we rely on Standard Contractual Clauses or an adequacy decision.
SECTION 07Security
We employ encryption in transit and at rest, role-based access controls, two-factor authentication for internal accounts, regular penetration testing, and vendor risk assessments. No method is 100% secure, and we cannot guarantee absolute security.
SECTION 08Children
The App is not directed to, and we do not knowingly collect information from, anyone under 18.
SECTION 09Changes
Material changes will be announced 30 days in advance through email or an in-App notice. The “Last updated” date reflects the current version.
SECTION 10Contact
For privacy questions, rights requests, or data-deletion requests, contact Cuevas Media Group: